Urshi

Urshi appears.

Urshi is an NPC merchant/artisan found only in Reaper of Souls. She was added to the game in Patch 2.1 as part of the Greater Rifts feature, and is the only source in the game to upgrade Legendary Gems.

Urshi appears every time a Greater Rift Guardian is defeated, and offers players a chance to upgrade their Legendary Gems. The odds of upgrades and the number of upgrade opportunities increase with higher level Greater Rifts.

A PTR patch on August 5th, 2014 made Urshi easier to use. Prior to that patch she only appeared after the GRG was killed, but only when players failed to do so within the 15 minute time frame. After the patch Urshi appears after every GRG kill, and using her is optional. [1]

• Urshi will appear every time a Greater Rift Guardian is defeated and will allow you to upgrade either your Greater Rift Keystone or a Legendary Gem
  • Upgrading a Greater Rift Keystone will allow you to continue on to a more challenging Greater Rift
  • In order to upgrade your Rift Keystone, you must complete the current Greater Rift level within the designated time limit
    • You can earn additional attempts to upgrade your Legendary gems by reaching higher tier Greater Rifts

==Surrender a Greater Rift?==

Since Urshi can only be encountered after a player fails to complete a Greater Rift, it can be inconvenient for players who want to get her without waiting the full fifteen minutes. Urshi's odds to upgrade a gem increase with each deeper GRift completed, so it's always better to go deeper, but sometimes players don't have time, and thus during the PTR testing in July 2014 there were requests for a way to surrender or quit a Greater Rift, so as to get Urshi to appear immediately.[http://diablo.incgamers.com/blog/comments/greater-rifts-need-surrender-option]

The purpose of the greater rifts are to push your toon as far as you can go, right? I find myself as an hc player, as i approach my Grift limit (usually 23-25, depending on the luck of the draw) that i need to -pause- and wait for the timer to expire just before the rift boss spawns, so I have a shot at the vendor to upgrade a leg gem.

I completed 25 today, and was doing 26. It was way over my toons ability to complete. I wish there was a ‘i give up’ button, spawn the vendor, and have the shot an a gem upgrade.
Grimiku: I can definitely see a need for a feature like this in the current state of of the PTR. I’d be happy to bring it up at our next meeting, too. Thanks for posting your feedback!

Hell, I’d like an “I give up” button for SC, too.

Grimiku: Part of what makes me want to bring this up is the fact that it’s arguably good for both modes, but there are other suggestions in this thread, too. I’ve made a note of them to talk about in addition to the original suggestion.

This request was granted (more or less) with the changes made in the August 5th patch, enabling Urshi to appear after every GRG kill, rather than just when kills were made after the 15 minute time limit.

Gallery

Screens are from the PTR, and may differ in the final live patch.

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  Urshi and GRift reward.

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  Greater Rift Guardian drop.

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  Urshi waits in ghostly patience.

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  Urshi's Legendary Gem upgrade interface.