Difference between revisions of "Real Money Trading"

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==Additional Information==
 
==Additional Information==
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* Markco writes extensively about the RMAH and gold auction house at [http://www.diablo3goldguide.net Diablo 3 Gold Guide].
  
 
* The [http://en.wikipedia.org/wiki/Virtual_economy Virtual Economy] page on Wikipedia.org provides a comprehensive overview of this issue.
 
* The [http://en.wikipedia.org/wiki/Virtual_economy Virtual Economy] page on Wikipedia.org provides a comprehensive overview of this issue.

Revision as of 14:03, 14 January 2012

Real Money Trading or RMT, refers to the practice of spending real money for digital goods such as game items, characters, gold, or other such features or services.

Diablo III officially supports and allows RMT through the in-game Auction House.


Background

RMT has a long and fairly sordid history, and has been illegal, or strongly discouraged by most Western game developers, especially in MMORPGs. (Where RMT is most common, since the games have virtual economies in which gold and other resources have real value.)

Prior to Diablo III, Blizzard did not permit any form of RMT in their games, and the company has engaged in long-running and generally-successful efforts to stop character leveling services and gold farmers/sellers in World of Warcraft. This isn't to say that players can't legally buy extra features and services in WoW; Blizzard began selling special mounts and other features for real money, and also enabled realm transfers and character faction transfers in 2008.


RMT in Diablo 3

To the shock of most observers[1], in July 2011 Blizzard announced that the Diablo III Auction House will have a real money aspect to it. The real money is only usable for item (and eventually character) sales for softcore (non-hardcore) characters, and it operates in tandem with the in-game gold trading auction house. Players may list items on either service. Blizzard charges a flat fee for each item listed (to discourage players from flooding the market with junk items), then takes another fee from successful sales. Proceeds can be spent on Blizzard merchandise and games, or withdrawn in actual currency, after another fee is paid to Blizzard and the financial partner.

See the RMT section of the Auction House article for more details.


No Hardcore RMT

Since the first announcement of the Real Money Auction House, Blizzard has been adamant that Hardcore characters will not have access to it. Hardcore characters can use the Gold Auction House, but there is no real money element to Hardcore item trading. From the original Auction House FAQ:

Can Hardcore-mode characters use the currency-based auction house?
No. Hardcore characters will only have the option to buy and sell items together with other Hardcore characters via a separate "Hardcore-only" gold-based auction house; they will not be able to use the currency-based auction house. Hardcore mode is designed as an optional experience for players who enjoy the sense of constant peril that comes with the possibility of permanent death for a character. All of a Hardcore character’s items are forever lost upon that character’s death, so to avoid the risk of a player spending real money on items that could then be permanently lost when the character dies, we decided restrict the use of the currency-based auction house in Hardcore mode.

This seems to contradict one of Blizzard's main reasons/excuses for adding the RMAH -- that players were selling items for gold anyway (in Diablo 2) and having to use shady third party sites to do so. That players will use third party sites, or perhaps even ebay, to sell items in Hardcore is clear, and Blizzard has not yet addressed this contradiction.

One explanation offered by fans is that Blizzard is worried about the legal issues of permanently lost items. The question is, if Blizzard enabled currency trading in Hardcore, took their cut of the sale, and players then lost (forever) the items or characters so purchased due to a Battle.net realm failure or other technical issue, could players sue Blizzard for the loss of their investment? Sue to regain the transaction fee?

Blizzard has never commented on this issue, but as legal issues pertaining to the the ownership of virtual items remain in an evolutionary state, it's not unreasonable to think this factored into Blizzard's no-RMT in Hardcore policy.


RMT Fees in Diablo 3

While the fees have not yet been finalized, they are $.15 for an item listing and $.65 for an item sale, in the Diablo 3 Beta. Thus an item sold for $1 would only yield a $.20 profit, which is hardly worth the trouble. Given the costs, such an item would probably be more profitable to sell in the gold auction house, as the fees there are a percentage of the gold, rather than a flat fee.

Bashiok argued back against criticism of the RMAH fees in a forum post in late December, 2011.http://diablo.incgamers.com/blog/comments/blue-on-rmah-fees

The listing and transaction fees, which are flat fees, are being kept as low as we possibly can keep them. Right now in beta it’s 0.80 ‘Beta Bucks’ total if you list and sell an item, and it’s possible it’ll be around that in USD for North America at launch. We still don’t know yet, though, but we’re trying to keep it as low as possible. And of course keep in mind that we still intend to offer a number of free listings per week. If someone wants to just use their free listings every week, they’re more than welcome to. We anticipate a lot of people will go this route as it’s a no-risk situation and no fees are taken if the item doesn’t sell.

As some fans pointed out, the "low as possible" figure is whatever Blizzard sets it to. After all, they're handling the entire transaction -- there are no outside fees -- so they could set the price to zero, if they wished. Obviously they need to cover their costs for hosting Battle.net and developing the software in the first place, and moderation and support, but that would surely cost a lot less than eighty cents per sale.

There are other factors, of course. Since there's no subscription fee for Diablo III, Blizzard is using the RMAH to generate income off of Diablo III long term, or at least clear enough to cover the hosting costs. Also, if auctions were all free, players would post everything without any judgment, entirely spamming up the process. Some cost keeps the system from being clogged by junk, and provides a basic check on the lowest level of the economy.

Time will tell if the eighty cent fee is viable in the final game, and Blizzard will surely be responsive to player needs and economic functions, as they have no previous experience running this sort of system either.


RMT in Other Games

Other developers with less popular games have taken more pragmatic approaches, and some have come to accept RMT in their games, with them the eBay-like recipients; skimming some % off the top of every auction or cash trade.


Many other games, especially ones popular in Asia where most players play in baangs and pay an hourly fee (which makes the concept of paying a bit more for better items or other upgrades seem a natural extension of the financial model), are more accommodating of RMT. RMT is seen in virtually every "free online" game, since those use RMT and ad banner loads to fund their operations. In popular games such as MapleStory, the basic game is free, but players can buy cooler outfits, better equipment, or access to the full game or extra dungeons/items, for cash fees.


Additional Information

  • The Virtual Economy page on Wikipedia.org provides a comprehensive overview of this issue.